Privacy Policy

Privacy Statement for E-Rachit

E-Rachit Technologies Pvt. Ltd. is committed to protecting your privacy when you use our online and other services ("Services"). In this policy we give details how and why we collect your information, what we do with it and what kind of controls you have over our use of it.

From time to time, we add or change functions, features or products to our Web Sites or add or change Services. Our commitment to protecting the privacy of your personal information may result in periodic changes to this Privacy Policy. Please consider referring back to this Privacy Policy frequently to review any amendments.

Any query regarding our Privacy Policy should be directed to support@e-rachit.com.

Return, Refund and Cancellation Policy

After placing the order customer can cancel the order within 1 day if he/she wish to. And in case of customer request for Refund, it will be processed through same mode within 10 working days. Products can be returned within 3 days from the day of delivery.

Shipping Policy

We usually ship the product within 2 working days after receiving the order and try and deliver them within a week.

Your acceptance of these Privacy Statement terms:
By using any of the sites within our web site, www.e-rachit.com, or our Products and Services, you unconditionally agree to be bound by this Privacy Policy.

What data do we collect and how do we use it?

E-Rachit collects and processes information about you in order to:

  • Identify you each time you visit our Web Site;
  • Process orders of products, services or applications submitted by you;
  • Improve our Services and Web Sites and global presence;
  • Customize your experience, for example, provide advertisements that we think are relevant to you and which support any specific requests for information you may make through keyword searches;
  • Carry out research on the demographics, interests and behavior of all of our customers; and
  • Send you information we think you may find useful, including information about new E-Rachit products and services, if requested during your registration with E-Rachit.

You may be asked, either when you are going to register with us, or at other times, for information about yourself, such as your name, e-mail address, postal address and telephone number. You may also be asked to share with us your interests, hobbies and preferences. In addition, when you order certain goods or services from our Web Sites, we will need to know your credit/payment card number and expiration date.

You are under no obligation to provide this information, but if you don't then we may not be able to provide you with certain services or personalize your experience and tailor our Services for you (for example, tell you about special offers on things you're interested in).

Non personal information:
We may automatically collect any type of non-personal information about you such as the kind of internet browsers you use or the site from which you linked to our Web Sites. You cannot be identified from this information and it is only used to assist us in providing an useful service on our Web Sites. We may from time to time supply the owners or operators of third party sites from which it is possible to link to our Web Sites with information relating to the number of users linking to our Web Sites from their sites. You cannot be identified from this kind of information.

Use of Cookies:

Generally Cookies are pieces of information which a Web Site transfers to your hard drive to store and sometimes track information about you. Most of the web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of a Web Site if you do so. Cookies are specific to the server that created them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. Generally cookies do identify a user's computer; cookies do not personally identify customers or passwords. Credit/Debit card information is not stored in cookies. Cookies are useful for enabling the browser to remember information specific to a given user. 

We use cookies for the following reasons: 
(i) To identify who you are and to access your account information; 
(ii) To estimate our audience type, size and patterns; 
(iii) To ensure that you are not asked to register twice and inappropriately; 
(iv) To manage how often visitors see similar ads; 
(v) To track preferences and to improve and update our Web Site; and 
(vi) To track the progress and number of entries in some of our promotions and contests.

With whom is the information shared?

E-Rachit is not going to share, sell or rent your personal information to third parties. However, we may disclose your personal information to third party suppliers who provide services on our behalf.

E-Rachit may/may not disclose statistics about our sales, our web site visitors and customers of our telephone services in order to describe our services to our prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will not include personally identifying information anyway.

E-Rachit may disclose some personal information if and only if it is required to do so by law or if it believes that such an action is required to protect and defend the rights, property or personal safety of E-Rachit and its Web Sites, visitors to the Web Sites and customers of our Services.

Our Web Site contains links to the sites of third parties also. When you visit these kind of web sites, we suggest that you read their privacy policies too. E-Rachit is not responsible for the privacy policies or the content of such sites.

Information about products and services
It is very important to us that we provide you with the highest level of products and services. In order to help us do this, from time to time E-Rachit may send you details of our products and services which we think may be of interest to you. If at any time you do not wish to receive these details, please e-mail us at support@e-rachit.com.

Access to stored data and information you provide are password protected and access to passwords is limited. Firewall technology is used to prevent unauthorized access and servers are backed up daily, with archives stored in a secure location.

Our website uses SSL (“Secure Socket Layer” technology), the standard for internet security. SSL is an open protocol for secure data communications across computer networks. Broad support for this protocol promotes interoperability between products from many organizations. It provides an environment in which e-commerce can be conducted and data can be safely encrypted and protected. SSL provides a straightforward method for adding strong security to existing applications and network infrastructures. SSL is an application protocol which is independent and it provides:

  • encryption, which creates a secure channel that can prevent others from tapping into the network,
  • authentication, which uses certificates and digital signatures to verify the identity of parties in information exchanges and transactions, and
  • Message integrity, which ensures that messages cannot be altered en route.


Other Websites:

Our website may contain links to other websites. If you follow a link to any of these websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for such policies. Please check such policies before you submit any personal data to these websites.


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